"Customer Service" is not just a department at CVA, it is a spirit of dedication to our customers as well as the sport of muzzleloading. Our staff of experienced blackpowder shooters knows how important it is to have a gun you can depend on for that "shot of a lifetime." We are committed to your success - and it shows! For over 30 years, CVA has set the industry standard for customer service and we are constantly striving to improve upon our past performance just as you are in the field. When you choose a CVA gun or accessory, you purchase much more than the quality product inside the package. The hidden value is our staff of experts who are on call to help you achieve maximum performance from your CVA product.

CVA also has a highly trained team of gunsmiths to serve your needs. Should your gun ever need any repairs, we will make every possible effort to get your gun back to you, shooting just like new, in time for your next hunt. Even for problems not covered by the CVA Limited Lifetime Warranty, we can make the necessary repairs for a very reasonable charge.

With our complete inventory of replacement parts, our experts can repair most all CVA rifles and shotguns, bringing them back to their like-new specifications. Note: For older sidelock and flintlock rifles as well and revolver parts, we recommend contacting Deer Creek Products at (765) 525-6181. In addition to the specified repairs conducted at CVA, each gun receives a thorough inspection. Following repair, your Limited Lifetime Warranty is reactivated in full! We also make every effort to handle your repair request in a timely manner.

Our Customer Service Department is available to help you Monday through Friday, 8:30 a.m. to 4:00 p.m., Eastern Standard Time. You can call the CVA Customer Service Department directly at (770) 449-4687. Or, if you prefer, you can fax any questions or comments to (770) 242-8546. You can also e-mail us at info@CVA.com with general questions or concerns.

With all of these customer service advantages, backed by our highly trained gunsmiths, can you really afford not to choose CVA? As you review our web site, please remember the team that stands behind every CVA product - we are here for you!